sit back for a CSB moment...
It has never properly worked ever since I got it.
1 out of 10 times, it boots up.
Usually it hangs on the dark screen with scrolling text.... then a popup appears with two buttons:
DETAILS &
QUIT.
DETAILS is an empty screen(?),
QUIT asks me to reboot.
I then found out there was supposed to be an SD card. Contacted Daren and he said he'll mail one to me - forward a few months and multiple emails, still nothing. So i got an SD card and got the files of bigBADbenny.
The update process never worked. Booting up with the .bin file, it stays on the screen that say
UPDATING - DO NOT TURN OFF ECUDATASCAN!
After multiple times waiting 2 hours for the update and retrying, I gave up and deleted the .bin file.
It then worked with the other files from bBb, but for about a 2 or 3 weeks period (I don't drive the car daily, so unsure how many times exactly).
Then one day I got this in the car...

New SD card, new files, new attempt to update, even tried it with different cables and on the computer... all negative. I was ready to throw the darn thing out the window (literally). But decided to give the ECUds another chance, so got down to finding how to get Daren.
Well, 2 weeks ago I called and he was going to send a replacement. Just called again and he was too busy and will send one this weekend. So fingers-crossed, I have it before I go on my road trip at the end of next week.