by scottmcphee » Sat Mar 01, 2014 9:24 am
You know, I hate that I can't offer a perpetual upgrade path...it's because there's hardware involved and I like to freshen designs that sometimes call into play new physical designs. If it were only software, I would always say "sure! I don't mind reflashing the program and sending it back to you" at a reasonable cost just to cover my time/labour doing that. But hardware complicates this. Some features only run on newer hardware, so having your old unit come back is of no value to me... I'd have to bin it and send out a whole new unit. That's not a sustainable business model. Plus, there's nothing wrong with the unit in the first place so it's a waste!
This results in "some are" yet "others aren't" upgradeable stories, and it really depends on the platform and point in time of purchase. I don't track versions and shipments to the level of detail that allow me to make certain statements about the upgradeability of a particular unit - without inspecting it first. All this sounds like a cop out..
I feel bad as I know I've made promises about upgradeability in the past to this group! I'd like to honor that with at least with some compromise offer I can make that meets-in-the-middle.
Here's what I'm going to do for previous groupbuy customers who are too teased about not having new features that have only come out since you bought, and can't resist. Here's what you can do:
1. Keep your existing unit, I don't need it back. Run it until your new unit arrives. Then sell it to friend, it still does nice stuff and will continue to do that for someone else.
2. Buy the minimal unit available on my web site, just the plain "TapTurn" for $79, choose world shipping.
3. Provide the coupon code "TEA TREE" in the field that asks about 'where did you hear about TapTurn?" at the time you place the order.
4. PM me on this forum with the PayPal transaction ID, and if the screen name in that PM matches a name on the original groupbuy list who purchased end of summer '13... then good things happen:
5. Instead of shipping you the plain unit, I'll ship a brand new TapTurn with StrobePack plus all the new parking light features I've just mentioned that are part of the "park pack".
6. If I don't detect the match (weren't part of the original group buy) I'm going to PM you back and say so... but I'd still be glad to send you a brand new TapTurn (minus the strobepack) but with all the new parking light features I've just mentioned in this thread for what you just paid. If you want the strobepack, buy that unit off my web site instead, but still use the coupon code and I'll add all the new parking light features at no extra cost.
I don't need to see more posts or start another thread about this.
If you want the deal, just do it and take the offer.. won't be getting better than this.
I'd like to think you're receiving a really good value overall: got a really good deal on the initial group buy, got good use out of TapTurn for all this time, and are now getting the best price on the latest possible technology and features that I offer!
Cheers
Scott