by Laps » Fri Apr 23, 2010 3:58 pm
Man your f***ing telling me about it.
I call the guy every day and he says he will call me back. he never does. Here is the timeline of my calls:
I pay for wheels. He says they will leave the next day. I call next day and he says oh shit I dont have the right make for your car (even though we already clarified this), you can either get a refund or wait a couple weeks for a new shipment.
Week 1 Friday: "They will be here in 2 weeks"
Week 2 Friday: "They will be here in 2 weeks"
Week 3 Friday: "They will be here next week, ill definately call you when they get in"
Week 4 Friday: "Im 90% sure they will definately be here next week, ill definately call you when they get in"
Week 5 Monday: "They have arrived and are in the shipping container still. They should leave either weds or thurs, ill definately call you by the end of this week when we send them and give you a consignment number".
Week 6 Friday: "Dude we havent had time to unpack the container, ill definately call you when we send them next week and give you a consignment number"
Week 7 Monday: "We are unpacking them now as we speak, they will leave sometime this week, ill definately call you when we send them and give you a consignment number".
Week 7 Friday: "Sorry dude TNT didnt pick them up, ill definately call you when we send them next week and give you a consignment number"
This week I called him every day. On monday he said they were leaving. On tuesday he said he "looked in the box just before they sent them and they were the wrong wheels'. Wednsday he said "they will go tonight". Thursday he said TNT never came, and that they will 150% go tonight. Today he said they went last night and he has a consignment number. Says he will call me back in 10 mins with it. I wait 2 hours and call back. He says he will go look for it right now and call me back. I say Ill hold the line lol. He says okay, comes back and says "dude i gotta go upstairs, ill get it and come call you back straight away". I wait 2 more hours, I call him back. He gives me the consignment number. I search this on TNT website. No results. I call TNT, they say it usually takes 10 mins from pickup for the package to appear on their system. So that means it should of been on their system on thursday night. He told me the wheels will come to my house on tuesday (sydney to canberra). So A he gave me a fake consignment, B TNT have fucked up (i doubt it), C he gave me a genuine consignment but the package has not been picked up yet. TNT said it sounds like one of their consignment numbers.
Its rediculous, in the 8 weeks i have dealt with this guy, he has not phoned me back once, even though he has promised 10+ times. He even says give me 10 mins and doesnt call me back. Once I get my wheels I will take them and never look back. I defs dont reccomend this company to anyone. I paid 1150 including postage. tech9tyres in WA are selling for $1600. Go to them. seriously these guys arent worth the hassel... I called tech9tyres in WA expressing interest once. They called me back every week asking how I am going with the decision. Thats customer service. Cant believe I sold out for a saving of $450...
Im so f*ing pissed off...
Edit: Id also like to add that I wouldnt piss on these guys if they were on fire.
[ Click --> Here <-- for modifications & profile ]"If you can't make it fast, you may as well make it look good..."
