Need help: Car Security

by **HellKnight** » Mon May 11, 2009 11:58 pm

Hi guys,

Just wondering what kind of car security do you guys recommend. Money isn't too much of a problem.

Reason I ask is that I was going to go for the Brant Car Security system. I went online and left my details for them to contact me. They called me 3 times while I was at work and on the 3rd left a message "Pick up you wanker". Note the fact I work at the Casino which means 75cm thick concrete above me and well below ground.

Them being a security company I thought I wouldn't want to work with them if they have people (especially in the customer service department) saying such things on answering machines.

Suggestions and opinions would be great.

Thanks,

-Martin.

by **adam** » Tue May 12, 2009 12:03 am

HellKnight wrote:Hi guys,
They called me 3 times while I was at work and on the 3rd left a message "Pick up you wanker".
.

serious?!?!?

by **smythie** » Tue May 12, 2009 12:05 am

Poor customer service. I wouldn't be dealing with them myself but I would certainly letting their management know how they try to attract potential customers

by **Resonate** » Tue May 12, 2009 12:15 am

I have a quiktrak system in my car but i can't say that i would recommend them.

by **HellKnight** » Tue May 12, 2009 12:17 am

adam wrote:
HellKnight wrote:Hi guys,
They called me 3 times while I was at work and on the 3rd left a message "Pick up you wanker".
.

serious?!?!?

Yes. What was worse was the fact they had their number silent with every occasion not leaving a message until the 3rd miss call (which was what I mentioned above). If they left a message on how to contact them I would have called during one of my four breaks.

-Martin.

by **Subie Boy** » Tue May 12, 2009 12:43 am

I have Mongoose alarm on mine and it does the job!

by **HellKnight** » Tue May 12, 2009 12:46 am

Subie Boy wrote:I have Mongoose alarm on mine and it does the job!

got links on the top of the range?

by **gumbyy** » Tue May 12, 2009 8:03 am

Subie Boy wrote:I have Mongoose alarm on mine and it does the job!

+1

HellKnight wrote:got links on the top of the range?

http://www.mongoose.com.au/

Bloody hell, cannot believe they left that message Martin and especially after calling using private numbers. I'd be tracking down the manager and reporting this tool, but I wouldnt be giving them my business.

by **gtspec** » Tue May 12, 2009 10:18 am

cant believe they left that message

if it was private how did you know it was them calling?

by **tangcla** » Tue May 12, 2009 10:52 am

gtspec wrote:cant believe they left that message

if it was private how did you know it was them calling?

^ what he said. Why couldn't it have been some other prank caller or a friend?

by **HellKnight** » Tue May 12, 2009 2:30 pm

tangcla wrote:
gtspec wrote:cant believe they left that message

if it was private how did you know it was them calling?
^ what he said. Why couldn't it have been some other prank caller or a friend?

Expected 2 calls on my phone. One being my work's HR department which doesn't have a private number (and I did talk to them after) and Brant Car Security.

This number for my phone is only for a small group of people. I would put a lot of money on it being Brant.

-Martin.

by **tangcla** » Tue May 12, 2009 2:43 pm

I honestly doubt that Brant would have been that rude to you. My money is that it's someone else who called.

by **Sentinel** » Tue May 12, 2009 5:24 pm

Wanna hope it was a mate! Other wise that's appalling.

by **HellKnight** » Tue May 12, 2009 5:27 pm

tangcla wrote:I honestly doubt that Brant would have been that rude to you. My money is that it's someone else who called.

Nah it was definately Brant. Called them today to complain and their response was that they are use to having people put contact details and not answering their phone and were upset.

I have since gone with Mongoose security with their MAP80G with tilt/freq sensors as well as their GPS tracking essentially their top of the range and all the options.

Great service and great response time.

-Martin.

by **smythie** » Tue May 12, 2009 8:23 pm

HellKnight wrote:
tangcla wrote:I honestly doubt that Brant would have been that rude to you. My money is that it's someone else who called.

Nah it was definately Brant. Called them today to complain and their response was that they are use to having people put contact details and not answering their phone and were upset.

That's crap. They don't seem to want business

HellKnight wrote:I have since gone with Mongoose security with their MAP80G with tilt/freq sensors as well as their GPS tracking essentially their top of the range and all the options.

Great service and great response time.

-Martin.

Hmm, might have to have a look at what they offer

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