Grom troubleshooting thread

by **wcefan** » Tue May 21, 2013 10:37 am

Got a response from GROM Audio in regards to my HU controls not working and not being able to change modes. Official response was, "we do not support McIntosh Radios"

Dear Cameron,

We do not support the Mcintosh Radios.
Although the GROM unit is recongized by the radio, you are seeing yourself the controls do not work. This is a known issue as some of our previous customer have reported to us. We cannot fix this issue as we do not have this same radio here. The reason why it is hard to get to work is because Subaru has different companies manufacturing their head units for them and each works differently.

Which one of our distributors did you purchase this from?

by **sjm69** » Tue May 21, 2013 6:59 pm

Then why the f##k does it work with don's HU ???

Ask them that !!!!

by **wcefan** » Tue May 21, 2013 7:10 pm

sjm69 wrote:Then why the f##k does it work with don's HU ???

Ask them that !!!!

I got no bloody idea. Especially with yours and don's considering the stereo's are the same model.

Also McIntosh is owned by Clarion and the stereo product codes are Clarion product codes. Basically our stereo's are Clarion stereos but with McIntosh Amplifiers in them.

You and Don both got USB2P-SUB08 GROM units, yes?

by **sjm69** » Tue May 21, 2013 7:23 pm

No !! I has the USB Grom which did not work with the SWC , when Don said his worked with the ipd3 Grom I changed over to that one , with no luck !!!
Same HU same Grom only difference is he has the extra cable to charge his phone from the Grom

by **wcefan** » Tue May 21, 2013 7:29 pm

sjm69 wrote:No !! I has the USB Grom which did not work with the SWC , when Don said his worked with the ipd3 Grom I changed over to that one , with no luck !!!

Look at you all fancy with your steering wheel controls. Here I am in an 06 STI, pretty much the only high end model without them.. lol.

Yeh that's a bit fwukers. And you tried Don's GROM unit in your car?

by **sjm69** » Tue May 21, 2013 7:43 pm

FYI ,I put the SWC in, as mine did not come with them as standard ,
No it was getting dark and the kids were getting bored so I did not get the chance to try his Grom

by **wcefan** » Tue May 21, 2013 7:48 pm

sjm69 wrote:FYI ,I put the SWC in, as mine did not come with them as standard ,
No it was getting dark and the kids were getting bored so I did not get the chance to try his Grom

Damn those meddling kids!!

Ah k, that shouldn't really matter though, especially if your steering wheel controls are working with everything else.

by **sjm69** » Tue May 21, 2013 8:08 pm

Works fine with the HU

by **db1** » Tue May 21, 2013 8:29 pm

The thing that's really strange is that it started to work when we plugged the iPhone cable in. Then stopped.
Your more than welcome to test again once you get back.

by **wcefan** » Tue May 21, 2013 8:33 pm

db1 wrote:The thing that's really strange is that it started to work when we plugged the iPhone cable in. Then stopped.
Your more than welcome to test again once you get back.

Oh that's odd. Could be a cable/port fault. When Cushie are back at work, perhaps lodge a fault with them. They'll prob take the unit back, if determined faulty will send out a new one.

by **db1** » Tue May 21, 2013 8:43 pm

Cable's good works in mine.
I don't think it's that simple. Jake's(Bosco) unit didn't work at all.

by **wcefan** » Tue May 21, 2013 8:51 pm

db1 wrote:Cable's good works in mine.
I don't think it's that simple. Jake's(Bosco) unit didn't work at all.

Fwuck everything, build a car pc, plug it in via aux, connect ipod and steering wheel control adapter to pc.. done!

by **agan** » Tue May 21, 2013 9:36 pm

wcefan wrote:
db1 wrote:Cable's good works in mine.
I don't think it's that simple. Jake's(Bosco) unit didn't work at all.

Fwuck everything, build a car pc, plug it in via aux, connect ipod and steering wheel control adapter to pc.. done!

You wana start?

Ill follow haha

by **wcefan** » Tue May 21, 2013 9:40 pm

agan wrote:
wcefan wrote:
db1 wrote:Cable's good works in mine.
I don't think it's that simple. Jake's(Bosco) unit didn't work at all.

Fwuck everything, build a car pc, plug it in via aux, connect ipod and steering wheel control adapter to pc.. done!

You wana start? Ill follow haha

lol. That was actually my original plan.. then I thought, tablets are cheap and pretty awesome.. Maybe I'll just use that!

But I also don't have steering wheel controls...

by **sjm69** » Wed May 22, 2013 12:04 am

Might take you up on that Don, when I get back !!!

Thanks